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There are few things more vital to safeguarding a company than business insurance. For generations, business insurance has been the fundamental factor protecting companies from common risks like legal liability, property damage, and financial loss. 

As the digital world accelerates, many companies now require insurance that protects against modern-day threats, like cyber fraud, as well as traditional, onsite factors such as buildings and contents. 

Our research has gathered more than 50 of the most prominent 91Ï㽶»ÆÉ«ÊÓƵinsurance statistics for 2024, including information on average costs, the size of the business insurance industry, as well as specific insurance types, like cyber insurance and professional indemnity cover.

Overview: 91Ï㽶»ÆÉ«ÊÓƵinsurance statistics

• On average, 91Ï㽶»ÆÉ«ÊÓƵinsurers pay out around £22 million per day.

• Typically, around £7.6 million per day is paid out in business liability claims.

• The UK commercial insurance market was worth over £15.5 billion in 2023 – a 71.8% rise from 2021.

• More than half (51%) of small-to-medium enterprises (SMEs) have stopped buying one or more types of business insurance.

• The average cost of employers' liability for a single office worker is £61 per year – this rises to £213 for a manual worker. 

• The average annual cost of public liability insurance in the UK is £120.

• Over a quarter (26%) of insurance claims made in the UK are related to professional indemnity. 

Types of business insurance

There are numerous types of business insurance on the UK market covering businesses for various events and circumstances. 

Many companies will have either a combination of different insurance policies or take out a sole policy combining a range of different business insurance types. The types of business insurance each company requires can depend both on the size of the business and the nature of the work being done.

Some of the most prominent types of business insurance are:

Employers’ liability insurance protects you if one of your employees becomes ill or injured as a result of working for your company. This type of insurance covers both full- and part-time employees, as well as volunteers and freelance or casual workers.

Note: Employers’ liability insurance is a legal requirement in the UK.

Public liability insurance covers your business against any claims from a client or member of the public who has been injured or had property damaged as a result of work carried out by your company.

Professional indemnity insurance covers your business against the cost of compensating clients for loss or damage resulting from negligent services or advice provided by your company.

Commercial buildings insurance covers the costs of repairing and rebuilding of your business premises in the event of adverse events like fires, floods, or storms.

Business contents insurance protects you against losses if assets at your premises are damaged or stolen (e.g. computers or workplace equipment).

Business interruption insurance offers protection against loss of income during periods when you cannot work as normal due to unforeseen circumstances.

Cyber insurance protects businesses against losses incurred from online threats (like cyber fraud and data breaches).

91Ï㽶»ÆÉ«ÊÓƵinsurance market statistics

Based on total premiums written, the latest business insurance statistics found that the UK insurance industry is the largest in Europe, and the fourth largest in the world. 

A report from the Association of British Insurers (ABI) found that UK insurers pay out approximately £22 million per day on average for business insurance claims. 

Of this:

• £7.6 million per day comes from all liability claims

• £1.8 million is attributed to employers' liability. 

Want advice on how to make a claim on your business insurance? Visit our comprehensive business guides for expert tips on this and more.

What is the value of the UK commercial insurance market?

The latest 91Ï㽶»ÆÉ«ÊÓƵinsurance statistics found that the UK commercial insurance market was worth over £15.5 billion in 2023. This represents an increase of 71.8%, from 2021 when the industry was valued at £9.1 billion. Since 2020, the market has grown by 106% from £7.51 billion to £15.5 billion.

A breakdown of the overall value of the UK commercial buildings insurance industry by year

The industry’s growth accelerated rapidly from 2017, when it was worth less than £6 billion. From here, consecutive annual rises of between 3% and 4% occurred before increasing by 9.4% between 2019 and 2020. The latest findings mean that the business insurance industry increased in value by around 167% between 2017 and 2023, enjoying an average annual growth of around 27.8% over this period.

What percentage of UK businesses have business insurance? 

Recent 91Ï㽶»ÆÉ«ÊÓƵinsurance statistics found that 51% of businesses stopped buying at least one form of insurance cover during 2023. By comparison, in 2022, just over four in 10 (44%) of small-to-medium enterprises (SMEs) didn’t have any form of insurance.

Research by the British Insurance Brokers Association also found that, as of 2023, 26% of SMEs stopped buying compulsory employers’ liability insurance, while 22% stopped buying professional indemnity insurance.

Over 99% of private UK businesses fall into the SME category, which means more than five in 10 have stopped buying one type of insurance. A survey from Allianz found nearly half (47%) of uninsured businesses consider their company too small to warrant an insurance policy.

Breakdown of the most common reasons uninsured businesses give for not having business insurance

A further 42% of respondents cited working from home as the main reason they’re uninsured, while around a third of people (34%) believed they didn't need insurance because no customers came to their premises.

Elsewhere, a report by Aviva found that around 17% of SMEs may not have employers’ liability (EL) insurance, which is a legal requirement for any business with employees that aren’t part of their own family.

How many businesses are underinsured?

Despite 49% of UK SMEs having some level of business insurance, a July 2023 report from Allianz estimates that four in five (80%) were underinsured.  

Elsewhere, a report from Aviva also found that around 45% of businesses with building insurance policies have at least one premise likely to be underinsured by 20%.

Various economic factors, such as inflation and supply chain issues, affect the costs required to fully insure your business. Despite this, just under a third (32%) of business owners in Aviva’s survey said they had not considered inflation or supply chain issues when taking out insurance, while a further 28% claimed they had not reviewed their sums insured over the last year.

Additionally, despite almost a fifth (21%) of businesses claiming they’d experienced business disruption of some kind, 62% said they either don’t have business interruption insurance or are unsure whether it’s already included in their policy.

What is the average cost of business insurance in the UK?

The latest 91Ï㽶»ÆÉ«ÊÓƵinsurance statistics found that the average cost of employers’ liability insurance for a single office worker was £61 per year in February 2022. This figure rises by 249% (to £213 per year) for any employee carrying out physical work, such as construction.

Breakdown of the average annual cost of UK employers’ liability insurance by number of employees and nature of work

The cost of employers’ liability insurance increases substantially with the number of employees. The average annual price for two employees carrying out physical work is £213 – 66% more than the cost for one employee.

Similarly, insuring five physically active workers increases the annual costs to £753. This represents a 112% increase compared to insuring two such workers and 254% compared to insuring one.

What is the average cost of public liability insurance in the UK?

According to research from AXA, the average cost of public liability insurance is £120 each year. However, this figure can be substantially lower for smaller businesses, with some paying as little as £40 for the year.

UK cyber insurance statistics

The latest cyber insurance statistics show that fewer than four in 10 (37%) businesses and only a third of charities (33%) state that they are insured against cyber security risks. This figure increases to 63% for medium-sized businesses, before dropping to 55% for large businesses. 

This is a decrease of 6 percentage points from 2022, when 43% of businesses were protected from cybercrime. 

In addition, 29% of businesses have undergone cyber-security risk assessments within the last year. For medium-sized businesses, this figure is even higher, increasing to 51%, whilst for large businesses it is 63%.

Despite the high volumes of SMEs not taking out cyber insurance, a British Insurance Brokers Association (BIBA) report found that 96% of cyberattacks are directed at small-to-medium enterprises.

How much does cybercrime cost UK businesses?

The cost of cybercrime increased by close to three-tenths (29.5%) between 2020 and 2022, rising from $3.9 billion to $5.05 billion.

A breakdown of how much cybercrime costs UK businesses

For the first time since 2020, the cost of cybercrime decreased in 2023, reducing by 17% to $4.21 billion. Despite this drop, the overall cost of cybercrime to UK businesses rose by 8% between 2020 and 2023.

Which UK industries have suffered the most from cybercrime?

 The UK energy sector suffers the most cybercrime losses on average. Recent 91Ï㽶»ÆÉ«ÊÓƵinsurance stats found that the median average cost of cyber incidents for energy companies was over £27,000 in 2021 – 8% more than any other industry.

The financial services industry was the only other sector with an average cybercrime incident cost of more than £25,000. The exact figure of £25,413 is around 11% more than the retail and wholesale industry (the third most affected sector in the UK). 

Breakdown of the 10 UK industries that incurred the highest average financial loss per cybercrime incident

Five UK industries incur average cybercrime costs over £20,000. These are:

• Energy

• Financial services

• Retail and wholesale

• Pharma and healthcare

• Transport and distribution 

There is a 37% drop in average costs between transport and distribution (£20,330) and government/non-profit (£12,707), followed by steady decreases in the remaining sectors. 

Property was the industry with the 10th highest average costs for cybercrime, with its average figure of £7,116, around 74% lower than the energy industry, which is in pole position. 

UK sectors that have experienced the most cyber attacks

Education was the industry that experienced the most cyber attacks in the UK, with close to four in five (78%) respondents in this sector stating that they’d suffered an attack in the last year. This is 10 percentage points more than the next highest, which is arts, entertainment and recreation (68%).

Construction (49%), other services (47%), and public sector and defence (46%) were the most resilient to cyber attacks, with fewer than half the businesses in these sectors suffering attacks in the last year. These were the only sectors where under half of businesses were the victims of cyber attacks.

UK professional indemnity insurance statistics

Recent 91Ï㽶»ÆÉ«ÊÓƵstatistics found that professional indemnity-related claims are the most frequent type in the UK. A report from Allianz found that these claims make up more than a quarter (26%) of the annual total. 

The majority of these are related to issues like:

• Loss of money

• Professional negligence

• Loss of documentation

• Breach of copyright 

The UK professional indemnity insurance market was estimated to be worth £3.3 billion in 2023. This represented a 13.8% rise in value from 2021, when the market was worth £2.9 billion. Traditional professions like solicitors, accountants, and financial advisors make up between 75% and 80% of the market, combined. 

Legal services are among the biggest buyers of professional indemnity policies, with the solicitor market for this type of insurance estimated to be worth around £340m. Research shows that law firms typically paid PII premiums between 3% and 9% of their annual turnover in 2023.

91Ï㽶»ÆÉ«ÊÓƵclaims statistics

The latest 91Ï㽶»ÆÉ«ÊÓƵclaims statistics found that UK insurers paid out £179.9 billion in claims in 2020. This accounted for more than a fifth (20.5%) of the entire claims paid throughout Europe that year.

How much do UK insurers pay out for liability insurance claims?

Liability insurance payouts have risen steadily since 2015, with UK insurance firms paying out around £13 billion in 2020 alone.

Breakdown of the total cost of general liability claims paid out in the UK by year

Costs accelerated in 2018 when they reached £9.8 billion. This represented a 53% rise from the previous year, the highest recorded figure at that time. From here, payouts remained consistent in 2019 before increasing by almost a third (31%) to £13 billion in 2020.

This means that the total cost of liability insurance payouts more than doubled (+103%) between 2016 and 2020.

What is the biggest cause of loss of value in the UK?

The latest 91Ï㽶»ÆÉ«ÊÓƵinsurance statistics found that fires, explosions and faulty workmanship are the biggest causes of loss of value in UK businesses, which together are responsible for nearly a quarter (24%) of all reported incidents. 

Breakdown of the most common causes of loss of value to UK businesses

A defective product was the only other reason (11%) cited in more than 10% of claims, with natural catastrophes and negligence/misadvice featuring in 9% and 7% of claims, respectively.